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You can enjoy this and MORE as a BakeSw@p Circle Subscriber! Would you like to become a Circle Subscriber?


FAQ

Signing up to BakeSw@p or creating and joining a circle are quick and easy to do in just a few clicks. If you are having trouble you could try the following:

  • Check that you have JavaScript enabled. Almost all web pages contain JavaScript (a scripting programming language that runs on your web browser). It makes web pages functional for specific purposes and if disabled for some reason, the content or the functionality of the web page can be limited or unavailable. You can find out more and check to see if you have JavaScript disabled in your browser at: http://www.enable-javascript.com

  • Open a Private Window.  Sometimes the cookies on your computer or security settings will block pop-up windows or make links seem inactive. This can be the case if you are signing in at work. Try opening a Private Window (sometimes called ‘incognito’). It’s usually in the “File” dropdown menu in your browser software.

  • Change web browsers. Some people find one browser works better than another for them.  Firefox always works well for the BakeSw@p team.

  • Refresh your browser window.  This can work wonders.

  • Close some tabs in your browser. I always have multiple tabs open and closing the ones I don’t need makes a world of difference!

  • Refresh your email. Many BakeSw@p actions are confirmed by email. And many of these emails have useful links to make it quicker and easier for you.  Your email browser won’t always deliver your mail instantly – it comes in batches throughout the day.  So try refreshing your email browser to ensure you have received the latest communications from the BakeSw@p team.

  • Go back to your “Welcome email”. It’s full of navigational tips about how to get the most out of your BakeSw@p experience.

  • Switch devices.  BakeSw@p is a responsive web app – which means that it works on any device: computer, tablet, smartphone etc. But the type of device you use (and the hardware itself) can affect your experience. So if you are having difficulty try switching devices.

  • Forgotten your password or need us to resend your account confirmation instructions? If you’ve forgotten your password or didn’t confirm your account when you first signed up simply click the ‘Resend Confirmation Instructions’ link or the 'Forgot password?' link on the sign up box.

  • And if all else fails you could try the IT department universal “go-to” solution: restart your computer!

  • Check out the FAQ’s on the site.  There are heaps of FAQ’s on the site at bakeswap.com so why not scroll through to see if the answer to your query can be found there?

  • Check out BakeSw@p’s YouTube channel. We’ve loaded some very useful videos to our YouTube channel about how BakeSw@p works or creating and joining a circle, for example. Check them out at YouTube.com/c/BakeSwap

  • Reach out to the BakeSw@p team!  And if you’ve tried all that or you think we can help please get in contact with the BakeSw@p team via the Contact Us page on the site. We are always happy to help if we can! 
Signing up to BakeSw@p or creating and joining a circle are quick and easy to do in just a few clicks. If you are having trouble you could try the following:

  • Check that you have JavaScript enabled. Almost all web pages contain JavaScript (a scripting programming language that runs on your web browser). It makes web pages functional for specific purposes and if disabled for some reason, the content or the functionality of the web page can be limited or unavailable. You can find out more and check to see if you have JavaScript disabled in your browser at: http://www.enable-javascript.com

  • Open a Private Window.  Sometimes the cookies on your computer or security settings will block pop-up windows or make links seem inactive. This can be the case if you are signing in at work. Try opening a Private Window (sometimes called ‘incognito’). It’s usually in the “File” dropdown menu in your browser software.

  • Change web browsers. Some people find one browser works better than another for them.  Firefox always works well for the BakeSw@p team.

  • Refresh your browser window.  This can work wonders.

  • Close some tabs in your browser. I always have multiple tabs open and closing the ones I don’t need makes a world of difference!

  • Refresh your email. Many BakeSw@p actions are confirmed by email. And many of these emails have useful links to make it quicker and easier for you.  Your email browser won’t always deliver your mail instantly – it comes in batches throughout the day.  So try refreshing your email browser to ensure you have received the latest communications from the BakeSw@p team.

  • Go back to your “Welcome email”. It’s full of navigational tips about how to get the most out of your BakeSw@p experience.

  • Switch devices.  BakeSw@p is a responsive web app – which means that it works on any device: computer, tablet, smartphone etc. But the type of device you use (and the hardware itself) can affect your experience. So if you are having difficulty try switching devices.

  • Forgotten your password or need us to resend your account confirmation instructions? If you’ve forgotten your password or didn’t confirm your account when you first signed up simply click the ‘Resend Confirmation Instructions’ link or the 'Forgot password?' link on the sign up box.

  • And if all else fails you could try the IT department universal “go-to” solution: restart your computer!

  • Check out the FAQ’s on the site.  There are heaps of FAQ’s on the site at bakeswap.com so why not scroll through to see if the answer to your query can be found there?

  • Check out BakeSw@p’s YouTube channel. We’ve loaded some very useful videos to our YouTube channel about how BakeSw@p works or creating and joining a circle, for example. Check them out at YouTube.com/c/BakeSwap

  • Reach out to the BakeSw@p team!  And if you’ve tried all that or you think we can help please get in contact with the BakeSw@p team via the Contact Us page on the site. We are always happy to help if we can! 
How do I add whole items like eggs or bananas to the Recipe Input Tool? And why do I have to?
It’s super easy – simply multiply the weight of one of the individual ingredients by the number of those items the recipe requires where ingredient sizes are universal. For example large eggs that weigh 70g each translates into 280g in total for a recipe that calls for four eggs: 4 x 70g = 280g.  

Or you could weigh the total of the ingredients when combining items of varying sizes and weights, for example, bananas.  BakeSw@p has to calculate ingredients this way to cater for the large range of sizes and weights of standard items so the recipes work the way they should and to ensure the nutritional panel calculations are correct.

I forgot to RSVP for this week’s BakeSw@p but I really want to participate. Can I do this?
BakeSw@p suggests that you communicate directly with the rest of your circle that you would like to bake and what you plan to make.  You can do this any way that works for you and the rest of your BakeSw@p Circle including using the “Send Announcement” tool found in MY BAKESW@P > My Circles.  Don’t forget to remind your fellow circle members to adjust their Sw@p packs to include you.  You can find an easy guide at Create A Circle > Sw@p Your Treats.

I’ve said YES to BakeSw@p this week but what if I’ve changed my mind about what I’m making?
That’s OK. You have the chance to change your menu item the day before your BakeSw@p takes place.


I’ve said YES to BakeSw@p this week but I can’t decide what to bake – can I leave this blank?
No. Your participation in a BakeSw@p round is only confirmed after you select a menu item.  Even if you can’t make a final decision there and then, choose something to confirm you’re in. You will have the chance to change it later before your BakeSw@p takes place.


Try using a capital letter or try searching for the kind of ingredient it is before the specific type for example: start with ‘bean’ to find ‘kidney bean’. Or select an equivalent or the most similar ingredient.  You must select an ingredient from the list because it’s directly linked to a database that enables nutritional panel calculations for recipes input using BakeSw@p’s Recipe Input Tool.


Most Australian schools are in the database for you to select from. If your school name contains words normally abbreviated like Mount (Mt) or Saint (St) etc. please try both spellings.

If you live outside Australia or your school is not on the list please select “Other” and key in your school name in full including the type of school (for example school, college etc.).


How do I tell someone all of their bakes are not up to scratch and I’m throwing away their stuff each week?
Ratings can help with this.  One of the smiley ratings is 'my kids would never eat this again'.  You can have settings in your circle that only allow recipes with a smiley rating above a certain level. This will go some way towards relieving the symptoms.

Ideally when inviting friends to become circle members you should have some idea about what sort of cook they are. Remembering baked items are reasonably forgiving and hard to completely get wrong. And kids aren't as tough a critic as we are. They like what they like - and then they don’t!

With easy recipes, tips and guides, along with the core premise of 'circles of friends', there’s every chance to enjoy a successful BakeSw@p.

Good news. You are welcome and there are lots of things to make you feel at home.   BakeSw@p makes it quick and easy to enjoy all the benefits, for example, you can pay your subscription fee in your local currency as well as input or view content in metric or imperial measures and oven temps in Celsius, Fahrenheit and gas mark.
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